Universidad Ana G. Méndez

What you'll study

This bachelor’s degree combines general education with a focused sequence of courses covering the administrative and information-management functions of healthcare organisations. Typical modules include medical terminology, anatomy and physiology for administrative personnel, healthcare billing and reimbursement, electronic health records and health informatics, medical coding (ICD and CPT fundamentals), office systems and practice management, healthcare law and ethics, quality management and patient safety, and financial fundamentals for health services.

The programme usually includes a capstone or practicum/externship in a clinical, hospital or community setting to apply classroom learning to real-world administrative workflows. Coursework emphasises hands-on skills such as claims processing, record keeping, appointment systems, patient communication, confidentiality and compliance with privacy regulations. Students also develop transferable skills in business communications, information technology and problem-solving.

Entry requirements

• Secondary school completion or recognised equivalent (high school diploma, school-leaving certificate).
• Satisfactory academic transcripts demonstrating readiness for undergraduate study; a minimum GPA is commonly required and varies by campus.
• Evidence of language proficiency where required; the programme is offered with Spanish-language instruction across Universidad Ana G. Méndez campuses and bilingual ability (Spanish and English) is strongly advantageous for work in Puerto Rico and the broader US healthcare environment.
• Some campuses may require a personal statement or admissions interview and will consider relevant work or volunteer experience in healthcare.
• Applicants with prior postsecondary credits or relevant certificates (for example in medical billing or health information) may be eligible for transfer credit subject to evaluation.

Career prospects

Graduates are prepared for administrative and support roles in hospitals, medical practices, clinics, long-term care facilities, health insurers, government health departments and private health services. Common job titles include medical administrative assistant, medical billing and coding specialist, health information technician, patient services coordinator, practice manager and insurance claims processor.

With experience, graduates can progress into supervisory and management positions within health services administration or specialise further in health information management, compliance, revenue cycle management or practice operations. The programme also provides a foundation for postgraduate study in healthcare administration, public health or related professional certificates.

Why study at Universidad Ana G. Méndez

• Local relevance and bilingual focus: the university’s campuses and programmes are designed to serve Puerto Rico and the wider Hispanic community, with emphasis on language skills important to regional healthcare employers.
• Practical training: the curriculum integrates a supervised practicum/externship that places students in real healthcare environments to gain hands-on experience and professional contacts.
• Flexible delivery: Universidad Ana G. Méndez offers a mix of face-to-face and online learning options across its campuses, supporting working students and those balancing commitments.
• Industry-informed faculty and resources: instruction is delivered by faculty with clinical and administrative experience and the programme teaches current administrative systems and electronic health record fundamentals used in practice.
• Career support: students have access to career services, employer networks and internship coordination to help transition from study to employment in the healthcare sector.